My paper is not supported. What do I do?
We support many different CD/DVD label and
jewel case templates. This includes Avery, Ace, Allsop, Belkin, Boma, Burlington,CassetteHouse, CD Stomper, CD Technology,CDLabelCorp, Compulabel, Data Becker, Decadry, Diamond, Discwasher, Dymo, HP, IBM, Imation, JP, Label Me, LabelGear, Lelabel, Lorenz Bell, Maxell, Memorex, Meritline, Micro Application, Mirage, Neato, PressIt, Primera, Quill, Sanwa, Staples, Stick-it, SureThing, TDK, Verbatim, WriteAway, Xerox & Zweckform
If your paper type is on this list but you
don't see it among the installed paper types in your copy of
ImageMixer Label Maker, be sure to download and install the
to get the very latest paper support.
Label Maker Supported Labels
I printed and nothing happened.
If nothing came out of the printer, it's likely that you selected a different printer than the one you expected to print on. Click the "Print" toolbar button to launch the Print dialog, then check to see what printer is listed at the top of the dialog in the "name" field. Is this the printer you meant to print on? If not, set it to the correct one.
If you received a blank page from the printer, you probably either tried to print a blank label
(one you hadn't added any images, text, or shapes to) or your hard
disk is nearly full. If your hard disk doesn't have at least 200
megabytes of free space, your printer driver will likely have trouble creating the temporary files it needs to print with.
Can I print a label directly onto a CD?
Yes you can. You'll need a printer that supports this.
Below is a list of printers that support printing directly on a CD.
| (*Direct-to-CD printing with Canon printers requires ImageMixer CD DVD Label Maker version 2.34 or higher. Also, it's our understanding that Epson holds a patent that prevents Canon from releasing CD-printing versions of their printers in the US .)
Canon i865 *
Canon i905D *
Canon i965 *
Canon i9950 *
Canon Pixma iP3000 *
Canon Pixma iP4000 *
Canon Pixma iP4000R *
Canon Pixma iP4200 *
Canon Pixma iP5000 *
Canon Pixma iP5200 *
Canon Pixma iP5200R *
Canon Pixma iP6000D *
Canon Pixma iP6600D *
Canon Pixma iP8500 *
Canon Pixma MP500 *
Canon Pixma MP750 *
Canon Pixma MP760 *
Canon Pixma MP780 *
Canon Pixma MP800 *
Epson Stylus Photo 2100
Epson Stylus Photo 2200
Epson Stylus Photo 900
Epson Stylus Photo 950
Epson Stylus Photo 960
Epson Stylus Photo R200
Epson Stylus Photo R210
Epson Stylus Photo R220
Epson Stylus Photo R300
Epson Stylus Photo R310
Epson Stylus Photo R320
Epson Stylus Photo R340
Epson Stylus Photo R800
Epson Stylus Photo R1800
Epson Stylus Photo RX650
Epson Stylus Photo RX700
EZ/CD Print 6500
EZ/CD Print C60
EZ/CD Printer 4200
EZ/CD Printer 5700
EZ/CD Printer Plus
Microboards Print Factory
Primera Signature series
Rimage Everest II
Trace Affex CD-Artist
Please note that you need version 2.0 or higher of ImageMixer CD DVD Label Maker for any direct-to-CD printing to work correctly.
I'd like to print out the help manual.
For your convenience, you can print out the LabelMaker manual available below in
PDF format. This requires the free
Adobe Acrobat Reader.
How do I make a DVD label and box?
Just click the NewEbutton on the main
toolbar and then select the DVD (movie box)Eoption from the "Create
a new label" dialog that pops up.
Once youve done this, you should see tabs labeled DVDEand BoxEat the top of the label window. Click on the DVDEtab to design a DVD disc label, or click on the BoxEtab to design a DVD box insert of the type normally used with movies. This label will print at a size of approximately 274 x 184 millimeters (10.8 x 7.25 inches), with possible slight variations in size depending on the kind of paper stock you choose to print on.
How can I import the song titles from a CD so I don't have to type
them all in?
LabelMaker can import song information from the playlists
on prerecorded CDs and CDs burned by CD burning software.
If you burned the CD yourself, your CD
burning software should have created a file storing the names of all the song files that you
burned onto the CD. If you didn't save this list, select this option
when using your CD burning software to then use the import feature of
If you click the "Tracks" button on LabelMaker's toolbar to launch the CD
Contents dialog and then click the "Import" button on that dialog, LabelMaker will pop up a dialog that lets you find & select the playlist
file you used to create your CD. Once you select the file, LabelMaker will scan the playlist file, load your song information from it, and display it in the CD Contents dialog.
Can I import my own graphics to use on my labels?
LabelMaker provides two ways to find images on your computer that you can add to your labels:
1) Click on the "Art Search" tab, enter some text that's in the file
or folder names of the art you're looking for, and click the "Search"
button. Thumbnails of all supported image files matching your search
terms will appear in the window underneath the search button.
LabelMaker supports jpg, bmp, png, and pcx graphics types.
2) Click on the "Art Explore" tab, and parse through the explorer tree to see thumbnails of all the supported image files in a particular folder.
If you've found an image you want to use as your background, you can
do it one of the following ways:
Double-left-click on the image's
thumbnail to apply it as the background.
Ctrl + double-click the thumbnail to
apply it as a tiled background.
Right-click on the image's thumbnail and select one of the "Set as background" options.
If the image you've selected doesn't have the same aspect ratio as the label you're putting it on, it may appear stretched or squished. It that's the case, you can select the image's thumbnail,
drag it onto the label, and release the mouse button, then click on the sizing bars to make it big enough to overlap the label without altering its aspect ratio, and click on its title bar or the image itself to position it where you want it.
If youve found an image you want to add to your label as a piece of clip art (rather than as the label background), just left-click on its thumbnail, drag it onto your label, and release the mouse button. The program will place the image where you dropped it. As soon as you drop it, it should be in selectedEmode, with sizing bars and a toolbar. You can click on the images sizing bars to resize the image; you can click on the images title bar or the image itself to move it. You can also right-click on the image to pop up a menu with a variety of editing options.
You can also drag image files from Windows Explorer and drop them onto your label.
My art looks squished or stretched.
Your graphic may look squished or stretched if it has a dramatically different aspect ratio from the label you're putting it on. When you insert a picture as a label background, it will either
get stretched or compressed to fit the dimensions of the label you're putting it on. If your image is twice as wide as it is high, for instance, and you try to make it the background for the jewel case front, which is square, your image may appear squished.
To avoid this, you can either use images that are roughly the same shape (and aspect ratio) as the labels you want to put them on, or you can add them to the label as regular clip art rather than as backgrounds, so you can resize them however you like. You can do this by just clicking on the image's thumbnail and dragging it onto the label. You can then move & resize it so that it covers the entire label. It will keep its original aspect ratio unless you right-click on it and uncheck the "maintain aspect ratio" option. You can click the "send to back" button on its toolbar to make sure it appears behind everything else.
I can't move a text box.
When you left-click on an unselected text object, it will select the object. The object will grow a title bar, a frame, and a set of resizing bars. If you only wanted to move the object, dont release the mouse button Eyou can drag the object anywhere you like until you release the mouse button. Once you release the mouse button, the program will insert a text editing caret next to the text you clicked on.
How do I resize a text box?
First, click on the text box to select it, you should see a red border with 8 red squares around the box. These squares are points where you can enlarge or reduce the size of the text box. You can resize the box by clicking on any of the little red resize bars scattered around its border and then dragging them.
Can I adjust how the Contents Info/Tracks text box appears?
You can adjust how the columns appear by right-clicking on the column in the Contents
Info box and selecting which columns to show. You can show or hide the NumberE Song TitleE ArtistEand LengthEcolumns. You can also decide if you want a fixed widthEcolumn or a variable widthEcolumn.
Whats a fixed width column?
In fixed width mode, all rows of a column will be the same width. If you set the "track name" column to be 2.5 centimeters wide, every track will have a 2.5-centimeter-wide track name. All rows will line up exactly underneath each other, like the rows in a spreadsheet or a table in a word processor.
Whats a variable width column?
In variable width mode, each column of each row will be exactly as wide as required to display the amount of text. The title for "Youve Certainly Got a Lovely Bunch of Coconuts" will be wider than the title for "Louie Louie." The rows in the text object will not line up directly underneath each other, unless all their text fields happen to be exactly the same length.
However, in variable width columns mode, there will be a fixed amount of space between columns. If you specify 1.2 centimeters after the track number column, every row will have 1.2 centimeters of blank space between its track number and the field that follows it, no matter how wide individual track numbers may be. When youre in variable width columns mode and you drag the column borders in the header bar, youre actually editing the width between the columns rather than the widths of the columns themselves.
How do I hide the ToolsEwindow?
If you want the tools window to go away altogether, you can click on the left arrow button at the bottom of the window. This will make the labels window take up the entire screen. Once you do this, the left arrow button will turn into a right arrow button.
Clicking on it will bring the tools window back again.
license key is not being accepted.
Your license key will be sent to you by
email from our online processor, Element5. It is best to copy and
paste the license key from the email into the field when asked to do
so by LabelMaker.
I've lost my registration.
If you have lost your license key and
cannot find the email sent to you by Element5, you may log in to your
account on Pixela-1.com to retrieve it.
This link is also provided here for your
My Account Login